Puffins Dad Hat

Artist Series

Merchandise can be returned within 60 days of shipment for a refund or exchange.

Merchandise returned or exchanged must be unwashed, unworn and accompanied by all original tags, and packing slip or sales receipt. 

Merchandise purchased from one of our retail partners should be returned to the purchase location or contact that retail partner for further instructions. 

Personalized, made-to-order and final sale merchandise cannot be exchanged or returned.

Original shipping charges are not refundable.

Upon reaching our facility, returns can take 7-10 days to process.  Once we process your return and your refund is issued, you will receive a refund confirmation email. It may take 3-5 additional days for your bank to reflect the credit on your account.

Orders should ship within 2 to 3 business days.  Made to Order items require a two-week production time prior to shipping.

If you must receive your order by a certain date, please contact us for additional instructions.

Please note that during holidays or high-volume times orders may take longer to ship.

Belted Cow Company products can be found in casual and upscale clothing stores, pet boutiques, ship’s chandleries, on-line retailers, gift stores, and many other fine retail locations. If you are interested in adding the Belted Cow Company line to your retail offerings, please contact us today. We are happy to discuss our wholesale program and how we can best meet your needs. Learn more and sign up for our wholesale program here.

All our products are guaranteed from manufacturers’ defects for a full year from the date of purchase.  If you think you received a defective product, please contact us immediately by emailing customerservice@beltedcow.com or calling 207-846-3364.